Shipping Information
Shipping Information
Complimentary worldwide shipping on every order. Your timepiece, delivered with care.
Shipping Options
| Shipping Method | Carrier | Estimated Delivery | Cost |
|---|---|---|---|
| Standard Shipping All Countries Worldwide |
UPS / FedEx | 5–7 Business Days | FREE |
| Express Shipping All Countries Worldwide |
UPS Express / FedEx Priority | 3–5 Business Days | FREE |
Note: Both Standard and Express shipping are completely free on all orders, worldwide. No minimum order required.
Order Processing
Orders placed before 2:00 PM GMT on business days are processed and dispatched the same day. Orders placed after this time or on weekends/bank holidays will be processed on the next business day.
Packaging & Insurance
Every timepiece is carefully packaged in a discreet, unmarked box with no indication of the contents or value. All shipments are:
- Fully insured for the complete purchase value
- Signature required on delivery for security
- Tamper-evident sealed to ensure integrity
- Shipped with original box, papers, and warranty cards
Our Shipping Partners
We work exclusively with trusted international carriers to ensure your timepiece arrives safely and on time:
- UPS — Reliable worldwide service with comprehensive real-time tracking and door-to-door delivery.
- FedEx International Priority — Fast delivery across the globe with end-to-end tracking and signature confirmation.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with your tracking number. You can track your shipment by:
- Logging into your Grand Watch Club account
- Clicking the tracking link in your dispatch email
- Visiting the carrier website directly with your tracking number
Customs & Import Duties
For international orders, please note that customs duties, taxes, and import fees may apply depending on your country’s regulations. These charges are the responsibility of the buyer and are not included in the order total. We recommend checking with your local customs office for more information.
Delivery Issues
If you experience any issues with your delivery — such as delays, a missing package, or damage — please contact our support team within 48 hours of the expected delivery date. We will work with the carrier to investigate and resolve the issue promptly.
Need help? Contact us at support@grandwatchclub.com